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Preserving Your Trusted Service at Better Health & Wellness Pharmacy

Updated: Jun 17


Dear Valued Customer,


At Better Health & Wellness Pharmacy, your well-being is our top priority. We've been your trusted partner in healthcare since 2004, providing essential services like weekly medication planners, home delivery, and mail-outs at no additional cost.

However, we're facing an uphill climb. Like many businesses, we're navigating a landscape of rising operational costs, from gas and electricity to supplies, labor, and insurance. Unfortunately, insurance reimbursements haven't kept pace, making it challenging to maintain our current service model without impacting the quality you deserve.

To ensure we can continue offering these valuable tools for optimal medication management and convenience, we'll be implementing modest service fees starting April 1, 2024:

·         Weekly Medication Planners: $2 per week

·         Home Delivery: $3 per delivery

·         Mail Out: $5 postage fee

This wasn't an easy decision, but it allows us to continue investing in the personalized care and services you've come to expect from our team.

We understand you might have questions or concerns. Feel free to reach out to us anytime. We're always happy to listen and offer additional information. If you require special accommodation, please call, and ask for Eric.

Thank you for your continued trust and support. We remain dedicated to your well-being and look forward to serving you and your family for years to come. Sincerely,

 

Eric Pusey, RPh, CDE

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